FAQ

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General

Q. What are the objectives of SMEs Go Digital?

Answer:

SMEs Go Digital seeks to help SMEs in the following ways:

  • Raise the digital readiness/capabilities of SMEs
  • Improve productivity of SMEs
  • Increase revenue of SMEs

Q. Why is there a need for SMEs Go Digital?

Answer:

The evolving digital landscape is redefining the way we live, work and play. While rapid digitisation has ushered in disruptions to traditional businesses and value chains, it also brings forth much more opportunities to SMEs. For example, digital technologies can be used to improve business processes, reduce operational costs and open up new markets, leading to new business opportunities.

Q. How to start a business online?

Answer:

  • Find a need and fill it.
  • Write copy that sells.
  • Design and build an easy-to-use website.
  • Use search engines to drive traffic to your site.
  • Establish an expert reputation for yourself.
  • Follow up with your customers and subscribers with email.
  • Increase your income through back-end sales and upselling.

ERP – SAPB1

Q. Why do small business owners need an accounting software?

Answer:

  • Provides real access to your financial and accounting information
  • Reduces overhead cost
  • Easy and secure sharing
  • Data backup and security
  • Cost effective
  • Enhances business efficiency

Q. Isn't an accounting software overkill for small business owners or startups?

Answer:

It is possible to manage your finances using spreadsheets or even on paper. However, unless you handle a very low number of transactions each month (ten or fewer), accounting software will almost certainly make you more efficient.

If you’re only just starting a business, the case for accounting software may seem less compelling.

However, it’s easier to get used to accounting software if you have it from day one. As your business grows, you can be confident you have software in place to cope with your success, and won’t have to go through a transition later.

Q. How can an accounting software help you?

Answer:

Accounting software can be the financial hub of your company. You use it to keep accurate financial records and perform tasks such as:

  • creating and sending invoices
  • creating quotes and estimates
  • recording expenses
  • completing tax returns
  • checking cash flow or profit and loss
  • creating budgets and forecasts

Accounting software can automate many of the repetitive, manual tasks involved in maintaining your accounts.

For instance, some packages can automatically download your bank statements and check the bank transactions against your records.

As well as saving you time, accounting software can give you a better understanding of your business finances. Because the software holds all your financial data, you can generate reports that show how your company is doing.

Finally, accounting software generally makes it easier to meet your legal requirements when running a business. For example, you can file VAT returns without having to do any manual calculations, or quickly access the figures you need to file your company accounts.

Q. Do you need to know about accounting to use an accounting software?

Answer:

The right accounting software can make your accounts more accessible and easier to understand.

If all of your company’s financial data is currently on paper or in Excel spreadsheets, you may find that accounting software helps you identify trends, spot opportunities and give you confidence that you understand where your company stands.

Having said that, you do still need some basic accounting knowledge to use it. Quite simply, if you put inaccurate information into your accounting software, you’ll get inaccurate figures and create bigger problems later on. So it’s still wise to have some basic knowledge of key concepts, like your accounts payable and accounts receivable.

Q. What are the main benefits of using cloud accounting software?

Answer:

Rather than installing it on a computer in your business, you access cloud accounting software by signing in online.

All your data is stored on the software provider’s servers. This offers a number of advantages over traditional desktop accounting software:

  • The cost is more manageable. You usually pay a monthly fee for cloud accounting software. This doesn’t necessarily make it cheaper than paying a one-off fee for desktop software, but it does allow you to spread the cost.
  • You can use it anywhere. Because you access the software over the internet, you can sign in anywhere there’s an internet connection. You can also switch between computers and still see the same, up-to-date information.
  • There are fewer management overheads. With no need to install software onto a computer or server, there’s no need to keep it updated, either. The software provider will take care of this, as well as providing support and handling backups.
  • There’s usually a mobile app. Again, because you sign in to access your data, most cloud accounting packages offer apps for smart phones and tablets. This makes it easy to carry out key accounting tasks and keep on top of your figures.

The accounting software industry has made a definite shift towards cloud software. As a result, it generally makes sense for smaller companies to opt for cloud accounting software.

Enterprise Email

Q. What is a corporate email address?

Answer:

A corporate email address is an email address that your company gives you, through which you have the right to send/receive mail on behalf of your company.

WordPress Site Hosting

Q. Why have a website for your business?

Answer:

YOUR SMALL BUSINESS WILL GAIN CREDIBILITY.

Today, more and more consumers use the internet to search for the products or services they need. Your small business will gain credibility by having a website. Without one, potential customers will go to your competitors that do.

Domain name, Secured DNS & SSL

Q. What is a domain name?

Answer:

A domain name is an identification string that defines a realm of administrative autonomy, authority or control within the Internet. Domain names are formed by the rules and procedures of the Domain Name System (DNS). Any name registered in the DNS is a domain name. Domain names are used in various networking contexts and application-specific naming and addressing purposes. In general, a domain name represents an Internet Protocol (IP) resource, such as a personal computer used to access the Internet, a server computer hosting a web site, or the web site itself or any other service communicated via the Internet.

Q. What is an IP address?

Answer:

An IP (Internet Protocol) address is a unique identifying string of numbers, like 216.27.61.137, given to every individual computer, server, and network on the Internet. Like a license plate is used to help identify vehicles, an IP address is used to identify and locate information online. Additionally, they allow for communication over the internet between devices and networks connected to the internet.

Q. What is the 'www' before my domain name?

Answer:

The www before your domain name is a subdomain, not part of the domain name itself. Therefore, if you set up your www CNAME record to point to your primary A record, your site will resolve both at www.coolexample.com and coolexample.com.

Q. How do domains work?

Answer:

When visitors enter your domain name into a Web browser, the browser request uses your domain name to find the domain name’s associated IP address and, therefore, the website. People use domain names instead of IP addresses because it is easier to remember a name rather than a series of numbers.

Your domain name and its associated IP address are stored in a common database along with every other domain and associated IP address that are accessible via the Internet.

Q. Do I need a domain name to have a website?

Answer:

While a domain name is not necessary to have a website, it is recommended. Whether you are creating a family website or a business website, having a domain name allows your site to be more easily found and remembered.

Q. I don't have a website yet, why should I register a domain now?

Answer:

Domain names are going at the rate of more than 200,000 a month. Registering your domain name now ensures your ownership of the domain name that may not otherwise be available when you want it. Once registered, that domain name is yours (provided that the registration and renewal fees are paid each year). You can hold onto it, use it, sell it or lease it.

Q. What is a URL?

Answer:

A URL, or Uniform Resource Locator, is the address of an Internet website or webpage. Think of a URL as a street address for the location of information on the Internet. For instance, a complete URL like http://coolexample.com/music, points you to the music page of the coolexample.com website.

Q. What is a nameserver?

Answer:

Nameservers are the Internet’s equivalent to phone books. A nameserver maintains a directory of domain names that match certain IP addresses (computers). The information from all the nameservers across the Internet is gathered in a central registry.

Nameservers make it possible for visitors to access your website using a familiar domain name, instead of having to remember a series of numbers.

Q. What is SSL?

Answer:

SSL stands for Secure Sockets Layer, an encryption technology that was originally created by Netscape in the 1990s. SSL creates an encrypted connection between your web server and your visitors’ web browser allowing for private information to be transmitted without the problems of eavesdropping, data tampering, and message forgery.To enable SSL on a website, you will need to get an SSL Certificate that identifies you and install it on your web server. When a web browser is using an SSL certificate it usually displays a padlock icon but it may also display a green address bar.

Once you have installed an SSL Certificate, you can access a site securely by changing the URL from http:// to https://. If SSL is properly deployed, the information transmitted between the web browser and the web server (whether it is contact or credit card information), is encrypted and only seen by the organization that owns the website.

Q. Why SSL?

Answer:

SSL is the backbone of our secure Internet and it protects your sensitive information as it travels across the world’s computer networks. SSL is essential for protecting your website, even if it doesn’t handle sensitive information like credit cards. It provides privacy, critical security and data integrity for both your websites and your users’ personal information.

SSL Encrypts Sensitive Information

The primary reason why SSL is used is to keep sensitive information sent across the Internet encrypted so that only the intended recipient can understand it. This is important because the information you send on the Internet is passed from computer to computer to get to the destination server. Any computer in between you and the server can see your credit card numbers, usernames and passwords, and other sensitive information if it is not encrypted with an SSL certificate. When an SSL certificate is used, the information becomes unreadable to everyone except for the server you are sending the information to. This protects it from hackers and identity thieves.

Q. What is DNS?

Answer:

Domain Name System (DNS) is the translation of human friendly computer names (such as websites) to computer IP addresses in a way computers understand. Once armed with an IP address, your computer can communicate directly with it’s intended destination.

DNS handles the mapping between host names, which we humans find convenient (oldwww.dnsmadeeasy.com), and Internet addresses which computers understand for example 192.168.98.2.

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